Can't connect. File Not Found error

lewre
2007-01-16
2013-05-01
  • lewre
    lewre
    2007-01-16

    Hi,

    I have just installed the latest alpha release, but when I try to connect to the application from the Windows Start menu, e.g. Start -> All Programs -> Dimdim -> Schedule Dimdim Conference, I get an http 404 File Not Found error.  The URL of my site is http://conference.online-projects.net:8080.  When typing the URL into the browser address field directly, I can connect to the index.php page without a problem, so I don't understand why connecting from the Start menu doesn't work.

    I am using IE7.  Could this possibly be a problem?

    Do you have any ideas as to why I am having troubles connecting?

    Thanks for your help.

    Roger

     
    • Roger,

      Thanks for using Dimdim.

      Please let me know the below details

      1) Did you used the URL http://conference.online-projects.net:8080 while installing the Dimdim Conference Server.

      2) Does all the short cuts under the  Start -> All Programs -> Dimdim  doesnt work for you. i.e. Meet Now, Join Dimdim Conference etc.

      3) Please send me the below files found under "$DimdimInstallationFolder\Conference Server\Tomcat 5.5\webapps\dimdim\html" i.e. C:\Program Files\Dimdim\Conference Server\Tomcat 5.5\webapps\dimdim\html at rohit@dimdim.com

      createConf.html
      joinConf.html
      meetNow.html
      startConf.html

      Meanwhile we are trying to reproduce this problem in our lab.

      Regards
      Rohit

       
    • lewre
      lewre
      2007-01-16

      Rohit,

      Thank you for your response.  In answer to your questions:

      Yes, I used the URL http://conference.online-projects.net:8080 as the designated URL while installing the Dimdim Conference Server.

      You are right.  None of the shortcuts in Start -> All Programs -> Dimdim work.

      Here are the files you requested:

      <html>
      <head>
      <title>Schedule Dimdim Web Meeting</title>
      <meta HTTP-EQUIV="REFRESH" content="0; url=http://conference.online-projects.net:8080/dimdim/GetCreateConferenceForm.action">
      </head>
      <body>
      <p>....Please wait or click <a href="http://conference.online-projects.net:8080/dimdim/GetCreateConferenceForm.action">here</a></p>
      </body>
      </html>

      <html>
      <head>
      <title>Join Dimdim Web Meeting</title>
      <meta HTTP-EQUIV="REFRESH" content="0; url=http://conference.online-projects.net:8080/dimdim/GetJoinConferenceForm.action">
      </head>
      <body>
      <p>....Please wait or click <a href="http://conference.online-projects.net:8080/dimdim/GetJoinConferenceForm.action">here</a></p>
      </body>
      </html>

      <html>
      <head>
      <title>Meet Now</title>
      <meta HTTP-EQUIV="REFRESH" content="0; url=http://conference.online-projects.net:8080/dimdim/CheckActiveXControl.action">
      </head>
      <body>
      <p>....Please wait or click <a href="http://conference.online-projects.net:8080/dimdim/CheckActiveXControl.action">here</a></p>
      </body>
      </html>

      <html>
      <head>
      <title>Start Scheduled Dimdim Web Meeting</title>
      <meta HTTP-EQUIV="REFRESH" content="0; url=http://conference.online-projects.net:8080/dimdim/CheckActiveXControl.action?forwardTo=Start">
      </head>
      <body>
      <p>....Please wait or click <a href="http://conference.online-projects.net:8080/dimdim/CheckActiveXControl.action?forwardTo=Start">here</a></p>
      </body>
      </html>

      I note that each of these files make reference to a dimdim directory in http://conference.online-projects.net:8080/  and an .action file in the dimdim directory.  None of these files or directories exist on my server, so this is obviously why I get the File Not Found error

      So the question now is why aren't the files and directories being installed on the server, or if they are being installed, where are they?

      Is this a permission problem?

      Thanks for your help.

      Roger