Installation Issues

2006-09-14
2013-05-01
  • anthony kelly
    anthony kelly
    2006-09-14

    Hi

    When I install dimdim dimdim_100_alpha_091006.exe I get to the install stage and receive:

    "The setup is about to be interrupted for the following reason : the JRE setup has been abnormally interrupted."

    When I OK it the installation stop.

    Any help would be appreciated.

    Env=:
    Windows XP SP2 in vmware server
    j2se 1.4.2
    Antivirus present but disabled

     
    • Hi,

      thanks for giving dimdim alpha a spin :) could i get a couple of data points from you regarding your setup

      a) are you able to browse out to http://java.sun.com from your vm??

      b) are you able to install a JRE using the bootstrap / web install version of the JRE installer from Sun/Java site??

      That being said.. most probably the install failed because the JRE install could not go through. We are currently bundling the bootstrap / web install version of the JRE installer. We plan to provide future packs with the offline version of the JRE pack as well.

      For the time being i think you might be able to proceed on with the installation by installing the JRE or JDK prior to installing the dimdim alpha server.(1.5 or above/the latest 1.5.x is
      your best bet!)

      Please do let me know of any updates / further issues you have via this forum or at saurav.mohapatra AT dimdim DOT com.

      regards
      mohaps

       
    • anthony kelly
      anthony kelly
      2006-09-14

      Hi

      Thanks for that.

      I have now installed jre-1_5_0_08-windows-i586-p-iftw.exe on my virtual machine and the installation went through.  However the application throws a lot of errors and I was unable to start a conference.  I could "meet now" but couldn't share the desktop or an application, or even connect from another computer to the meeting.

      Iknow this is only an alpha release so I think I will leave it for a bit and try again.  The app looks fantastic so I am eager to have another go.  What's the release plan do you know?  when should I try again?

      Incidentally, I tried the install on another machine and it seemed to work fine but I did not get the publisher installed.

      Thanks

      Anthony

      Thanks

       
    • [quote]However the application throws a lot of errors and I was unable to start a conference.[/quote]
      Hi Anthony,

      Could you send me the log file from the conference server/tomcat 5.5/logs/wrapper.log?
      my email address is in my previous post.

      [quote]
      I could "meet now" but couldn't share the desktop or an application, or even connect from another computer to the meeting.
      [/quote]

      What is the url you entered on the server installer app url screen? can you ping your vm machine host name from an outside box?

      [quote]
      Incidentally, I tried the install on another machine and it seemed to work fine but I did not get the publisher installed.
      [/quote]

      What was the configuration of the second machine? could you give me some more details about the publisher not getting installed? were you trying to start a meeting from IE and the publisher won't install??

      are you using IE6 or IE7??

      regards
      Saurav

       
    • anthony kelly
      anthony kelly
      2006-09-16

      Hello Saurav

      Sorry, I have given you a bum steer.  I should read the messages I was getting.  When I did I quickly realised that my dodgy network and dyn dns ip were the problem and some hosts file entries have fixed it all.  It seems to work well and I am very impressed so far. 

      A question though, I have tested so far inside my home network and am now trying to test from outside.  I have a dyn dns ip at home and can access my web server fine this way.  I have specified dimdim to talk on port 8080 and forwarded this on my router to the dimdim server but I get no response from outside home (I am rdp'ing my work pc and then browsing back to my dimdim server).  Do I need to forward any additional ports or is 8080 sufficient.

      Thanks in advance (keep up the good work).

      Anthony

       
      • Hi Anthony,

        Make sure that the url you enter in the Installer screen (this is for the dynadns thing) is the "public" url.. one that your attendees/presenters shall eventually use..

        For example:

        Suppose my home computer name is "zaphod" and I have gotten the dyna dns name "magrethea.dynadns.org" and forwarded 8080 to "zaphod"

        then when I install on "zaphod" I should use the url http://magrethea.dynadns.org:8080 and not zaphod:8080

        you do not need to open any other ports... just 8080/TCP

        hope this helps