Learn how easy it is to sync an existing GitHub or Google Code repo to a SourceForge project! See Demo

Close

Desktop Sharing - Attendees only see white

Help
dc41
2008-03-25
2013-05-01
  • dc41
    dc41
    2008-03-25

    I am using the hosted beta version, and all seems to be fine except one thing. When I as a presenter share my desktop, the attendees see only a white screen the collaboration space. If I stop sharing the desktop, the welcome screen comes back with no problem. The whiteboard features works as well. Any ideas?

    Thanks

     
    • dimdim_dip
      dimdim_dip
      2008-03-25

      Hi,

      Thank you for using Dimdim.
      Can you please tell us if you have uppercase characters in your meeting key.
      We have identified that as an issue in desktop sharing.
      we are working on a fix for that.
      Please let us know.

      Thanks & Regards,
      Dipankar

       
      • dc41
        dc41
        2008-03-25

        No upper case characters, but it is an email address. Could the "@" or "." be causing the problem?

         
    • dc41
      dc41
      2008-03-25

      The problem is with the presenter's computer. We reversed the rolls of the computers, and the desktop sharing worked fine.

      It appears we're getting an "Application Timed-Out" error for the dimdim screencaster component. We've confirmed that it does have access through the firewall.