My clients cannot access the dimdim meeting by clicking on the link in the email invitation.
They get "page cannot be displayed"
Is there a port that I need to open on my dsl router?
Any other help would be appreciated.
Thanks for using Dimdim. From the problem you were describing, i think you have Dimdim conference server deployed on a network that is not accessible across internet.
Telnet to the following ip address from the machine where you are trying to join (the join link provided in email invite) and let us know the result.
c:\telnet <dimdim conference server ip> <dimdim conference server port number>
Sorry, but you are talking to a real beginner. I have no clue what telnet is or what to do from your instructions. I am willing to learn though. Can you give me more of a beginners step by step?
I had a same problem like dmedraft. i already did the telnet that u asked. I got the message "Could not open the connection to the host, on port 23"connection fail.
For your info i'using port 8080.
Thanks for ur help
No problem. Could you please follow the steps as mentioned below:
1. Open a command prompt. This can be done by pressing the window keyboard button and R
2. Type the command - cmd
3. A command prompt will be opened
4. type telnet <dimdim ip address or hostname> <dimdim port number>
TELNET is a client-server protocol, based on a reliable connection-oriented transport. Typically this is TCP port 23, although TELNET predates TCP/IP and was originally run on NCP. You can refer to the link http://www.faqs.org/rfcs/rfc854.html for more details regarding telnet.
If you are facing with any issues, feel free to mail me at firstname.lastname@example.org.
I'm familiar with telnet but i can't connect to this port via telnet nor the invitation link within mynetwork