Connection Timed OUT

Help
Luc
2006-12-21
2013-05-01
  • Luc
    Luc
    2006-12-21

    Hi,

    After a perfect instalation (port 8080) it seems dimdim works perfect for computers in my network, but the moment I try to connect from an internet PC, I always get a connection time out

    For your info, the dimdim server is installed on a win2003 server with 2 Gb ram and dual core intel P5, Upload speed (DSL = 256 kb)

    Hope some can help me solving this error

    Thx
    L

     
    • Hi,

      Thanks for using DimDim.

      Please let us know the below details:

      1) Check if port 8080 is opened in your firewall.

      2) Is the machine dimdim is installed on is directly connected to internet or is it behind a router using NAT.
      If it is using NAT, then is the router's port forwarding is set to forward 8080 traffic to the dimdim box.

      3) Is the IP Address supplied while installing the DimDim Conference Server a Public Visible IP Address?

      4) Does your machine has a NAT IP Address.

      Thanks
      Rohit