In WebEx, if I have an issue with let say one of our software, the vendor send me the link and basically it's like invitation and when I am in. The vendor's support team can see my desktop.
When I am trialing this DimDim softwre, I couldn't find the functionality like that. It seems the only to do that basically let the user set a meeting instead and then as a support team I have to join the meeting. Am I missing something here?