#624 "View Shipment"display order number

open
nobody
Shipment (13)
5
2007-01-23
2006-05-28
James Minney
No

Sorry if I'm being silly here.

When I create Shipments from my orders (Create
Shipments Manual) then the column "Order" in Shipments
is populated with a string that contains the original
order's DocumentNo. That's fine.

When I am looking at that same order in SalesOrder
screen, and from the menu, pick View Shipments, then I
get a list of the shipments for this BPartner. There's
a helpful looking column called "Order Reference".

But "Order Reference" is not automatically populated,
so in my case it is blank, and "Order" column is not
visible. For BPartners with more than one order (and we
all like that kind of BPartner best) this is not great
for customer service staff. Essentially, they don't
seem to be able to see which order that Shipment came
from.

thx in advance

Discussion

  • Kathy Pink
    Kathy Pink
    2006-05-29

    • status: open --> pending
     
  • Kathy Pink
    Kathy Pink
    2006-05-29

    Logged In: YES
    user_id=329831

    YOu can zoom from the Order to the Shipment(s) for that
    order by selecting the zoom button

     
  • Kathy Pink
    Kathy Pink
    2006-05-29

    Logged In: YES
    user_id=329831

    *** Status set to PENDING *** If the issue solved, please CLOSE
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  • James Minney
    James Minney
    2006-06-01

    • status: pending --> open
     
  • James Minney
    James Minney
    2006-06-01

    Logged In: YES
    user_id=1382696

    True. But when the customer is on the phone with a new order
    and wants to confirm about recent past shipments/orders, it
    is very helpful to have the column about the order in the
    "View Shipments" window. And strange that this column
    chooses a column which by default is not populated ("Order
    Reference") when it could have chosen "Order". Did I miss
    something? Thx

     
  • Kathy Pink
    Kathy Pink
    2006-06-05

    • labels: 362040 -->
    • assigned_to: kmpink --> nobody
    • summary: "View Shipment" cannot see order number --> "View Shipment"display order number
     
  • Kathy Pink
    Kathy Pink
    2007-01-23

    • labels: --> Shipment