Client keyboard problems

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Marc K
2013-06-18
2014-04-11
1 2 3 4 > >> (Page 1 of 4)
  • Marc K
    Marc K
    2013-06-18

    Installed Clonezilla SE on Ubuntu 12.04 server. Everything appears tobe running correctly. When I pxe boot the client, it brings up the menu but the keyboard only sort of works - at first I can use the arrow keys to select options, but then the arrow keys just stop working and if I press up or down it switches to a dark screen with Ubuntu and four circles under it. This happens on all clients machines (tried a couple of dells, HP laptops etc). The keyboard never seems to work correctly. I was able to just keep hitting enter and made a backup of the hard drive, cannot switch to restore or change the name of the backup even.

    Any help would be appreciated.

     
    • XIE
      XIE
      2013-07-23

      Ubuntu......Before initiating copying to server
      sudo dcs
      select options:
      All
      clonezilla-start
      Expert
      save-disk
      [ ] -c client waits for confirmation
      [*] nogui use text output only
      ....select appropriate following options... All the Best

       
  • Steven Shiau
    Steven Shiau
    2013-06-18

    Did you upgrade Ubuntu 12.04 to the latest status?
    After that, remember to follow
    http://drbl.org/installation/#upgrade
    to upgrade DRBL, too.
    Or you can try this mode:
    http://drbl.org/installation/#upgrade
    It might work since the client will run on Clonezilla live, and accept the command from Clonezilla SE (DRBL).

    Steven.

     
    • Jagadish
      Jagadish
      2014-04-11

      Hi Steve, even I've been facing the keyboard problem in client machines, I just can't clone/deploy images, Everything appears to be running correctly. When I pxe boot the client, it brings up the menu but the keyboard only sort of works - at first I can use the arrow keys to select options, but then the arrow keys just stop working and if I press up or down it switches to a dark screen with Ubuntu and four circles under it. This happens on all clients machines (tried a couple of different desktops). The keyboard never seems to work correctly. I was able to just keep hitting enter and made a backup of the hard drive, cannot switch to restore or change the name of the backup even. Your help would be appreciated most. Please help me to overcome this keyboard problem. Thanks you in advance.

       
  • Gronaz
    Gronaz
    2013-06-19

    I'm not sure if your problem is related: if you need azerty layout, think to use Latin-9 from "~Select from full list~" option. (Found this in Known issues page)

     
  • Michel
    Michel
    2013-07-30

    Hey man,
    how did you fix the keyboard problem with Clonezilla Server as im having the same problem with the keyboard doing different things.

    Thanks

     
    Last edit: Michel 2013-07-30
  • Josh
    Josh
    2013-08-06

    Also having this problem. At first it was fixed by doing a clean install of Ubuntu and DRBL on the server but it's happening again with a laptop.

     
  • Rui Elias
    Rui Elias
    2013-08-07

    Hey man,
    how did you fix the keyboard problem with Clonezilla Server i having the same problem with the keyboard doing different things.
    Best regards.

     
  • Michel
    Michel
    2013-08-13

    Seems like a lot of people with this problem ! :(

    I still ain't solved it yet

     
  • Steven Shiau
    Steven Shiau
    2013-08-15

    Rui, Michael,
    Is your problem on Ubuntu 12.04 with drbl 2.4.19?
    Please let me know so that I can reproduce the problem here.
    Thanks.

    Steven.

     
    • Michel
      Michel
      2013-08-27

      Hi Steven,

      Yeah thats correct. 12.04 server with DRBL 2.4.19.

      It doesn't like keyboard inputs AT ALL. When i press the arrow keys it goes into ubuntu with the 3 dots at the bottom and boots the client into ubuntu.

      The only workaround is by pressing the first letter of the menu to go to the options.

      Such as, if i want to restore a disk, i have to press R about 4 times on the client for it to be selected, then press enter about 4 times to go to the next option etc.

      Very weird.
      Can you help?

      Thanks

       
  • Josh
    Josh
    2013-08-15

    I'm using Ubuntu 13.04 and DRBL 2.4.19, but it only occurs with Clonezilla SE on, so far, a Dell Optiplex 960 and a Dell XPS 14 L421x. Optiplex 740s work. Right now I'm working around the issue by using Clonezilla Live to connect to the Clonezilla server and use the images over the network.

     
    • Ricardo
      Ricardo
      2013-08-29

      Had this issue too in 3 new installations.. and temporary I used a nfs share (freenas) to store the images that I had on the Clonezilla Server, booted through Clonezilla live cd and pointed to the nfs share.. worked like a charm.... but still wanted to use the server edition.. now using ubuntu 12.04 and the current drbl package.. having another problem.. it stop on the dhcp screen on the client.. anyone with the same issue?? can someone that installed recently the drbl, send me the steps/versions, commands used to do it? Using a VMWare environment to Ubuntu, with two networks cards... Thanks

       
      • Steven Shiau
        Steven Shiau
        2013-08-30

        What did you mean by "current drbl"? Could you show the specific version number?

        Steven.

         
        • Ricardo
          Ricardo
          2013-08-30

          Hi Steven, how can I check it? Thanks

           
      • Michel
        Michel
        2013-09-02

        Hi Ricardo,

        I have the same problem. Some laptops just get stuck on the DHCP screen and doesn't budge.

        P.S Steven works been hectic will get the videos and debug script over to you sometime in the next 24-48 hours.

        Thanks once again,
        Michel

         
        • Ricardo
          Ricardo
          2013-09-02

          Hi Michael, now I installed ubuntu 13.04 desktop and dhcp problem stopped and I could go into the first menu.. but the keyboard problem (can´t select the options) still happened...

           
  • Michel
    Michel
    2013-08-27

    Hi Steven,
    Yeah thats correct. 12.04 server with DRBL 2.4.19.
    It doesn't like keyboard inputs AT ALL. When i press the arrow keys it goes into ubuntu with the 3 dots at the bottom and boots the client into ubuntu.
    The only workaround is by pressing the first letter of the menu to go to the options.
    Such as, if i want to restore a disk, i have to press R about 4 times on the client for it to be selected, then press enter about 4 times to go to the next option etc.
    Very weird.
    Can you help?
    Thanks

     
  • Steven Shiau
    Steven Shiau
    2013-08-29

    Michel,
    We can not reproduce the problem here. We also use Ubuntu 12.04 as the server when teaching DRBL training courses.
    Is your DRBL client hardware different from that of server?
    If so, what's the difference? Please describe more.
    Thanks.

    Steven.

     
  • Josh
    Josh
    2013-08-29

    Does the server hardware need to be the same as the clients'? That doesn't make sense to me, sort of defeats the purpose.

     
  • Steven Shiau
    Steven Shiau
    2013-08-30

    Of course not. The info I need is find a way to reproduce the problem here. It could be some issue about the service of udevd or something else. Just can not reproduce the problem here therefore so far I still can not fix this issue.
    I will try to do more tests today here.

    Steven.

     
  • Steven Shiau
    Steven Shiau
    2013-08-30

    BTW, could you please run: "drbl-bug-report" and post the generated file? It would be easier for me to reproduce the issue here.

    Steven.

     
  • Steven Shiau
    Steven Shiau
    2013-08-30

    Again, could you guys take a photo about the last screen shown on client's monitor?
    Thanks.

    Steven.

     
  • Michel
    Michel
    2013-08-30

    Hi Steven,

    Sure i will! Thank you for helping i thought i was getting nowhere with this i really appreciated the help.

    Do i just run drbl-bug-report from terminal on the server?

    Also im using a Optiplex 780 Dell as the server and all the client machines are also dell. Some machines with Broadcom devices dont load the pxe menu, but the same machines with same NIC load the PXE menu.

    I will get a video and youTube it with the problems we (The company) are having and link you to it from here with the problems and run the debug report also.

    Thanks,
    Michel

     
  • Ricardo
    Ricardo
    2013-09-02

    Hi Steven,

    Here is the report:

    Description of problem:
    Keyboard key does not work on the first menu:
    "Two modes are available, you can
    (1) clone/restore .....
    (2) disk to disk ...."

    you try to use the arrow keys (up or down) but the option selected does not move...after some time we get this message:

    "Clone mode is not selected!!!
    Program terminated!!
    Press Enter to exit..."

    How reproducible:

    Installed ubuntu 13.04 desktop and followed the installations procedure...

    Steps to Reproduce:

    Actual results:

    Expected results:

    Some info about the DRBL environment (PLEASE DO NOT EDIT THEM!):

    ===

    OS version: Ubuntu 13.04

    Server arch: x86_64
    Server
    CPU: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz

    Server memory size: 3964192 kB

    Server Kernel version: 3.8.0-19-generic

    Installed DRBL-related packages: drbl-2.4.19-drbl1 clonezilla-3.5.2-drbl1 mkswap-uuid-0.1.1-1drbl partclone-0.2.66.drbl1 drbl-chntpw-20110511-1drbl mkpxeinitrd-net-2.0.11-drbl1 ipxe-20130424-drbl1 freedos-1.0-19drbl partimage-0.6.8-2.2 ntfsprogs- gzip-1.5-1.1ubuntu1 bzip2-1.0.6-4 lzop-1.03-3 pigz-2.2.4-2 pbzip2-1.1.8-1 udpcast-20120424-drbl2 syslinux-3:4.05+dfsg-6+deb7u2ubuntu1

    Client kernel version: 3.8.0-19-generic

    Client kernel arch: x86_64

    NICs with private IP address in server: eth0 eth1

    Private IP address in server: 192.168.0.103 192.168.99.200

    Total client no: 12

    Client IP address: 192.168.99.1 192.168.99.2 192.168.99.3 192.168.99.4 192.168.99.5 192.168.99.6 192.168.99.7 192.168.99.8 192.168.99.9 192.168.99.10 192.168.99.11 192.168.99.12

     
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