Currently there is an unfriendly message which exhorts users to RTFM.
But there is no CUA access to Help.
(The RTFM is also, due to reading gravity, the last item on (a quite busy) screen that anyone will read.)
If they /really/ need to RTFM, then getting access to TFM should be easy, and they should be told to RTFM /before/ they see other aspects of the UI.
And the UI should be redisigned to make R-ing TFM less vital. Which is easier said than done :-)