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#690 Error-mail when opening attachment

open
None
6
2009-11-05
2009-10-02
No

Error: Incorrect syntax near the keyword 'and'

When I open an attachment (works just fine), a second later an error e-mail arrives. (mail is attached)

Discussion

  • Corey Trager

    Corey Trager - 2009-10-03

    The user agent says "Microsoft Office Existence Discovery". A bot. Are you sure you sent me the right email?

    Are you using Chrome?

     
  • Corey Trager

    Corey Trager - 2009-10-03
    • assigned_to: nobody --> ctrager
     
  • Mirko Van Colen

    Mirko Van Colen - 2009-10-03

    Yes, each time someone opens the attachment, this mail arrives. No, I'm not using Chrome but IE7 of Firefox 3

     
  • Corey Trager

    Corey Trager - 2009-10-03

    Can you configure your IIS log so that it shows user agent, URI, and then send me a section of the log where the problem occurs?

    I also would like to see the corresponding btnet log.

    send to ctrager@yahoo.com

     
  • Corey Trager

    Corey Trager - 2009-11-05

    Did we ever solve this? Should I close this bug? I'm still interested in helping.

     
  • Corey Trager

    Corey Trager - 2009-11-05
    • priority: 5 --> 6
     
  • Mirko Van Colen

    Mirko Van Colen - 2009-11-05

    Hi,

    no, this isn't resolved.
    I have noticed that this only occurs with Office 2007 documents (xlsx, docx, ...) If I attach an image, it opens fine.

     
  • Mirko Van Colen

    Mirko Van Colen - 2010-01-21

    Hi,

    Have you found something for this yet ?

     
  • Corey Trager

    Corey Trager - 2010-01-30

    Nope. I can't reproduce it. I'm not working on it.

     
  • Mirko Van Colen

    Mirko Van Colen - 2010-06-22

    Hi,

    What could I provide to resolve this bug ?

     
  • Mirko Van Colen

    Mirko Van Colen - 2010-06-22

    Hi,

    I've upgraded to the latest version. But still exists. The upload works fine, the view works fine, but in the background an error email is generated.

    I'll attach the emails

     
  • Corey Trager

    Corey Trager - 2010-12-24

    Sorry, this fell thru the cracks. Can you send me a screenshot of the error email that you are getting, or the error info from the btnet log?

     

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