Lanifex releases B-Flow Process Workflow Tool
Lanifex, a Central-European based software development company, is pleased to announce the imminent release as Open Source of its mature B-Flow Process Workflow tool, with integrated Help Desk product.
Offering much more than only trouble-ticket handling, the Lanifex product includes a powerful work-flow designer, to allow complex business processes to be modeled, including conditional branching and parallel work-flow paths. Each step in the work flow process (called a Request) can be associated with a different group of users, who will be notified via Email or SMS. Multiple forms can be linked to each Request, and the data protected according to Role-Based Access Control. Forms can also be organized into trees.... read more