Re: [Barry-devel] Fw: BlackBerry Curve Backup Error

[Chris F. <cd...@fo...>]

Hi John,

Sorry for the delay in resonding.

Are you able to build binary packages yourself?

In order to further debug this issue, I'll need to add some logging
around the usb_bulk_read call.

Thanks,
- Chris



On Fri, Jul 29, 2011 at 06:42:24PM -0700, John Heffington wrote:
> Couldn't figure out how to respond to the message in this thread.? The original 
> message is at the end.? Chris responded below.? My response to Chris is:
> 
> I sent you the full information that was displayed.? The message is consistently 
> displayed at 25%.? Sometimes more than 25% is backed up, but ultimately, I get 
> the same message and the backuup process stops.
> 
> On Sun, Jul 24, 2011 at 01:53:14PM -0700, John Heffington wrote:
> > Error Message:
> > 
> > Backup ... error (-34, Numerical result out of range):
> > Error in usb_bulk_read
> 
> Was that the full error message?
> 
> 
> > It is suspected that due to international characters in these records,
> > the BlackBerry uses a different low-level protocol which Barry Backup
> > does not support yet.? Alternatively, there may be records that cannot
> > be edited in your device.? If this occurs in a database such as Address
> > Book, sometimes a restore of just that database may fix the issue.
> 
> The above numerical error does not seem to match this particular
> warning.? We probably shouldn't assume it has to do with international
> characters yet.? I added that warning for a different error, but it seems
> like it popped up too liberally.
> 
> Do you get the "out of range" error consistently?? Does it usually happen
> at the same point of the backup?? Perhaps a particular database?
> What happens if you disable that database in the configuration?
> 
> Thanks,
> - Chris
> 
> 
> 
> 
> 
> ----- Forwarded Message ----
> From: John Heffington <jm....@ya...>
> To: bar...@li...
> Cc: me <jm....@ya...>
> Sent: Sun, July 24, 2011 4:53:14 PM
> Subject: BlackBerry Curve Backup Error
> 
> 
> The problem occurred while backing up:
> 
> a BlackBerry Curve 8530
> v5.0.0.1030 (Bundle 1675 Platform 4.2.0.451)
> 
> Operating System: Fedora 15/Gnome 3
> 
> Barry version 0.17
> 
> Installed Barry with Fedora Add/Remove Program
> 
> Error Message:
> 
> Backup ... error (-34, Numerical result out of range):
> Error in usb_bulk_read
> 
> It is suspected that due to international characters in these records,
> the BlackBerry uses a different low-level protocol which Barry Backup
> does not support yet.? Alternatively, there may be records that cannot
> be edited in your device.? If this occurs in a database such as Address
> Book, sometimes a restore of just that database may fix the issue.
> 
> 
> Please let me know how I can track the progress on fixing this problem.
> 
> Thank you
> 
> Mark Heffington

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