#168 problem with a file encrypted with AxCry

open
nobody
None
5
2012-07-20
2012-07-20
freganzo
No

We have a problem with a file encrypted with AxCrypt. This is the message:"Decrypt and lauch of namefile.doc.axx failed.The file does not appear to be produced by AxCrypt.GUID mismatch"

My file was created with Axcrypt, but now I can not open or recover information.
Please help
What can we do? We can do to recover?

Thanks

Discussion

  • Most likely the file was encrypted to a removeable USB-drive, and that drive was removed too rapidly, causing data to be lost that should have been written to the drive.

     
  • freganzo
    freganzo
    2012-07-20

    thanks for answering so fast
    The file is located in a Windows 2003 server. We're accessing files on shared folders. Maybe this was the cause? Perhaps there was a problem with the network connection at the time I saved the file?
    If so, what I can do so I would not happen again?