| From Cagney King
| Mon, 26 Mar 2007 09:51:57 -0500
| Subject: [Audacity-help] file import error
| I wanted to try Audacity out as it looks to be very cool.
| However, when I go to Import Audio file. I get an error and it says :
| Audacity.exe has encountered a problem and needs to close. Sorry for the
| The data error details indicate that it needs to connect to the internet to
| check my files?
| I can import the audio raw.is this just a flaw thing? Or do I have to be on
| the internet to use your product? Or did I not install properly?
Please understand without information on the extension of the file you were
trying to import, on what application produced it, what version of (I presume)
Windows you are on such as Vista or XP, and what version of Audacity you
are using (see Help > About Audacity), it is very difficult to answer you
properly. If you imported the file satisfactorily (?) as raw data it suggests it
is some kind of uncompressed file such as WAV. Audacity should not, generally
speaking, crash even if it doesn't recognise the file you tried to import. It might
be some kind of compressed file inside a WAV container such as are produced
by digital voice recorders. These can be problematical for Audacity to open
but can often be converted to true WAV (PCM) files with other applications or
played in other applications and recorded into Audacity.
You do not need to have an active internet connection to use Audacity, but you
may have seen a suggestion in the error that you should send an error dump to
Microsoft. If the problems persist you could send us that dump, along with a
link on a webpage (if you can do so) to an example of a file that consistently
crashes Audacity, and we could look at it.
Outbound message virus free.
Tested on: 4/2/2007 10:14:46 PM