From: Gale Andrews <gale@au...> - 2008-04-29 01:19:31
| From Bob van der Poel <bob@...>
| Mon, 28 Apr 2008 15:16:10 -0700
| Subject: [Audacity-devel] 1.3.5 release
> Richard said:
> > I wasn't aware that it was down, but there have been discussions on the
> > GSoC mentors list about why other lists providers are preferable to
> > sourceforge. The reasons are not entirely clear, but part of it is to do
> > with spam problems, and part is more ideological about sourceforge per
> > se. So we probably ought to ask the question as to whether just
> > re-opening it is the most productive course, or whether the people on it
> > would like to move to somewhere else (google groups has been suggested
> > elsewhere) altogether.
> If we are voting, I'd cast mine for google groups. I've got a little
> list I maintain over there and it seems to work just fine. Mind you, I'm
> sure there will be those who disagree. But, honestly, I don't think it
> matters where the list is hosted so long as users do have a place to ask
> questions and get answers!
Sadly, -users (and -feedback) have been down for about two months.
We're having a last go at Sourceforge and do now have a couple
of senior SF people involved trying to look at why those two lists don't
work, but this one (clutching the desk) does.
Personally I'd prefer all the lists stayed on SF or moved to
audacityteam.org hosting (though I think that might need money
spending to raise the performance). I really say this just because
of the rather explicit Google branding that becomes attached to us
if we move. Also I don't think spam was a major problem on -users
in the recent past - the filters really seemed to work quite well.
Finally I'm not clear if the -feedback list (non-subscription) could
work as a Google group.
For new users, the Forum is the main place to search and ask for
help, because not everyone will want to subscribe to a list to ask what
may be a one-off question. We should consider if Forum registration
can be softened to be just by RECAPTCHA like Wiki registration,
rather than asking for e-mail confirmation.
Ideally, we'd like to have a non-subscription e-mail list for
questions, like the old -help list (also broken by SF). But IMO
it's no longer realistic with our resources to provide the
volume of one-to-one support that such a first-port-of-call list
entails. While first responses from such a list could be automated
(with varying degrees of success), I think many users might prefer
the human answer they can get on the Forum.
But I agree for regular -users list subscribers, we ought to get this
community going again (one way or another).