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AthenaRMS Request Management System / News: Recent posts

AthenaRMS 5.0 Released

AthenaRMS 5.0 is now available for download. Over the last few months the AthenaRMS developers have been busy at work porting AthenaRMS to work with both MySQL
and Oracle 9i in addition to its native Postgres. Now, after
some minor UI enhancements, the application is being
formally released.

A simple, yet elegant request management system, AthenaRMS allows your support staff to treat individuals with quality customer care, while treating common problems in mass. By providing one time URLS to
end-users, AthenaRMS scales to support an unlimited
number of users. Multiple tickets can be tagged and
responded to with the option of closing all tagged tickets
upon response.... read more

Posted by Bob Kaehms 2003-08-11

AthenaRMS 5.0 Pre-release 3 Adds support for Oracle 9i

Media Net Link is happy to announce the final in a series of
pre-release versions of its request management software,
AthenaRMS.

Designed to be simple to install and run, AthenaRMS helps
your support staff treat individuals with quality customer
care, while allowing them to manage common problem
types in mass.

Written in PHP, and using standard open source libraries
for data abstraction and session management, AthenaRMS
can now be configured to use either Postgres or MySQL as
the back end data source, or for those who require the
added assurance of a commercial database, AthenaRMS
can now be configured to use Oracle 9i.... read more

Posted by Bob Kaehms 2003-08-05