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Connection problem when Ares is running

  • When I have Ares open, my internet connection seems to constantly cut out every few minutes. I'm not sure why this is, and it happens even if I only have one thing downloading.

    Can anyone help?

    • Tom Austin
      Tom Austin

                                                                        Feb 7 2008

      Dear Brittany

      I think I may have a solution. Some ISPs cut the connection (sometimes called time out) when there the keyboard or the mouse haven't been moved in a certain time period such as ten minutes.

      This may entail you contacting your ISP to a) find out if the time outs are their fault, and b) see if there is some way you can have them extend it. It would be a good idea to find out if there are other applications that cut out constantly. Windows updates can take forever, as can Adobe Acrobat.