#133266 Unable to login in Mediawiki hosted app

closed
5
2009-03-18
2009-02-12
Muriel
No

Greetings

I am unable to login to the Mediawiki hosted app using my normal SF user login (muriel_).

How to get it:
1. Logged as myself on SF.NET (muriel_), go to the resourcelevel's project hosted app Mediawiki (http://apps.sourceforge.net/mediawiki/resourcelevel/index.php?title=Main_Page). The main page of the hosted app appears correctly, with the login hyperlink top right.
2. Click the login hyperlink. First time, it asked for login/password, which I entered (subsequent times it didn't ask). Then it gets back to the main page, without any indication that I was logged.
3. Click the "discussion" tab of the main page to see if I have permissions. I don't have them (You do not have permission to edit pages, for the following reason: The action you have requested is limited to users in one of the groups editor, admin.)
I am the admin of this project.

It seems the issue is related to logins with underscores (as stated and partially resolved in ticket #2370290).

I tried in Chrome, Firefox3.0.6 and IE7, tried cleaning cookies, but apparently nothing helps.

Cheers,

Muriel Salvan

Discussion

  • Hi Muriel,

    I am assigning this to our team that can address the issue.

    If you need anything else, please post a response to this request.

    Cheers!,

    Daniel Hinojosa - Sr. Manager, SourceForge.net Support

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response. Also, be sure to monitor our Site Status page: https://sourceforge.net/sitestatus .

     
    • milestone: --> Second Level Support
    • assigned_to: nobody --> sog
     
  • Craig Maloney
    Craig Maloney
    2009-02-25

    Greetings,

    It appears the issue is with the trailing _ in your name. We'll need to look into this and patch it up so you'll be able to authenticate.

    Apologies for the inconvenience.

    Craig Maloney
    SourceForge.net Support

     
  • Craig Maloney
    Craig Maloney
    2009-02-25

    • status: open --> pending
     
  • Craig Maloney
    Craig Maloney
    2009-02-25

    Greetings,

    Also, we are moving away from supporting underscores in usernames. Since you have already registered with an underscore in your username, we would like to ask you to register a new account (without underscores), and add your new account to your projects. Then, please grant admin access to your account for your projects.

    If you need additional help, please let us know.

    Thanks!

    Craig Maloney
    SourceForge.net Support

     
  • This Tracker item was closed automatically by the system. It was
    previously set to a Pending status, and the original submitter
    did not respond within 14 days (the time period specified by
    the administrator of this Tracker).

     
    • status: pending --> closed