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Inbound call popup?

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Luke H
2010-05-30
2013-05-30
  • Luke H
    Luke H
    2010-05-30

    Hello,
    I finally was able to get Activa TSP configured correctly for my Switchfin/asterisk 1.4 setup.  Outbound calls work fine.
    What I am trying to figure out is call popups for inbound calls -- I have entered all sorts of different things into the "agent" section but no luck- when inbound calls come in I get no popup from Microsoft dialer.exe (yes it is open).

    Is there some secret to this?
    Do I *need* to have agents/call queues defined for this to work? (because I do not- this is for a home setup, I have no need for agent).  Thank you for any advice.

     
  • activatsp
    activatsp
    2010-06-01

    Hi!

    ussing common distribution like Trixbox it works, and with a simple dialplan too. I think that it can be because CALLERID(name) is overwriten by dialplan.
    ¿Can you activate activa Tracing and post the logs here?

     
  • Luke H
    Luke H
    2010-07-04

    How do I activate Activa tracing?

     
  • snlich
    snlich
    2012-01-04

    Go to your Phone and Modem options in Control Panel, go to Advanced, then click "Configure" when ActivaTSP is selected. Under "Activa Logging" (bottom right) there is an option to "enable trace"