Marti Raudsepp wrote:
> On Tue, Jan 26, 2010 at 2:58 PM, James Brown <jbrownfirst@...> wrote:
>> I have a new Seagate HDD model ST9500420AS (which was bought by me 4
>> month again).
>> Since about beginning this January the output of the "smartctl" command
>> inform me that "184 Unknown_Attribute 0x0032 099 099 099
>> Old_age Always FAILING_NOW 1"
>> Is it a serious problem?
> It's very hard to know because Seagate does not document their SMART
> attributes. However, the fact that they would set the threshold so
> high (100 is best, 99 already fails) indicates that it's a very
> important attribute.
> smartmontools 5.39 labels this attribute as "End-to-End_Error" --
> however, this comes from Hewlett-Packard's documentation and only
> refers to HP's drives. The two HP drives that I have list this
> attribute as "184 Unknown_Attribute 0x0033 100 100 003
> Pre-fail Always - 0"
> Notice that this threshold is 3 instead of 99, and has type "Pre-fail"
> instead of "Old_age" -- so HP's description probably does not apply to
> Seagate drives.
> Only newer Seagate drives seem to have this attribute; all 9 of my
> drives that have this attribute have the same flags as your laptop's
> (old-age and threshold at 99). Although these are Seagate Barracuda
> drives. I haven't seen this attribute failing yet.
> This response probably wasn't terribly useful to you, but that's all I
> know about this attribute. You should certainly back up all your
> important data on this drive and see how it behaves in the future.
> Maybe even reclaim your warranty because the disk identifies itself as
Oh, I had registered myself on the Seagate site after many attemps and I
gave access to their technical support.
I submitted a report about that problem and now I have received their
Here is their answer:What gave you tthat SMART error? It seems to me the
Linux diagnostic? Our SMART values are proprietary and do not conform to
the industrie standard. That is why 3rd party tools cannot correctly
read our drives.
To check on the condition of the drive, download Seatools for DOS (it
boots into Free BSD and works with Linux).
Here is the download link:
Seatools for DOS is an ISO image file that is burnt to CD. You boot with
that CD and run the long test that will examine every sector on that
drive. If Seatools indicates the drive has a problem, you should
exchange it (it will generate an error code)."
What do you mean about it?