nms

> I have a Domain that is pointing to another Domain. The FormMail.pl  
> is living on the domain where it is pointed to, as well as the web  
> files. The web files are in a folder within the htdocs (it is  
> living here temporarily for the client to view) and the FormMail is  
> in the cgi-bin. Below is the info from the FormMail.pl. Please tell  
> me what I am doing wrong. I get an Internal Server Error, but no  
> other explanation than that.

BEGIN
{
   $DEBUGGING         = 0;
   $emulate_matts_code= 0;
   $secure            = 1;
   $allow_empty_ref   = 1;
   $max_recipients    = 5;
   $mailprog          = '/usr/lib/sendmail -oi -t';
   $postmaster        = 'lisa@...';
   @referers          = qw 
('www.stockfarmbluffton.com','stockfarmbluffton.com','www.lanalewisdesig 
n.com','lanalewisdesign.com','www.tiltongroup.com','tiltongroup.com');
   @allow_mail_to     = qw(lisa@...);
   @recipients        = ();
   %recipient_alias   = ();
   @valid_ENV         = qw(REMOTE_HOST REMOTE_ADDR REMOTE_USER  
HTTP_USER_AGENT);
   $locale            = '';
   $charset           = 'iso-8859-1';
   $date_fmt          = '%A, %B %d, %Y at %H:%M:%S';
   $style             = '/css/nms.css';
   $no_content        = 0;
   $double_spacing    = 1;
   $wrap_text         = 0;
   $wrap_style        = 1;
   $address_style     = 0;
   $send_confirmation_mail = 0;
   $confirmation_text = <<'END_OF_CONFIRMATION';
From: lisa@...
Subject: form submission

Thank you for your form submission.

END_OF_CONFIRMATION



The website is http://www.stockfarmbluffton.com pointing to  
 http://www.lanalewisdesign.com (the website is in a folder FTBA), the email  
address the info goes to is lisa@....


>
> Thank you,
> Lana
>
>
>
>
>
> _________________________________
>
> Lana Lewis
> 843.816.7776
> http://www.lanalewisdesign.com
> lana@...
>
> This communication is confidential, intended only for the named  
> recipient(s) above and may contain trade secrets or other  
> confidential information that is exempt from disclosure under  
> applicable law. Any use, dissemination, distribution or copying of  
> this communication by anyone other than the named recipient(s) is  
> strictly prohibited. If you have received this communication,  
> please immediately notify us by calling 843.816.7776. Thank you.
>
>
>

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Ben Scott <mailvortex@gm...> - 2010-04-06 13:55 On Tue, Apr 6, 2010 at 7:16 AM, Lana <uklana@...> wrote: > I have a Domain that is pointing to another Domain. The FormMail.pl > is living on the domain where it is pointed to, as well as the web > files. I'm not sure what you mean. Do you mean the HTML from is being served from one site, while the FormMail script (CGI) is being served from a different site? If possible, post the URLs of the HTML form and the FormMail script. > I get an Internal Server Error, but no other explanation than that. Most commonly, that is caused by a syntax error in the script file, or uploading the script with the wrong end-of-line sequence (ASCII vs BINARY in FTP, Unix vs DOS/Win vs Mac). Check the web server's error log for more information. Try setting $DEBUGGING=1; in the script configuration section to see if that yields any more information. > Below is the info from the FormMail.pl. The syntax of your configuration section looks good, generally. The configuration section needs to end with a closing curly brace (matching the opening curly brace at the start). I assume you just accidentally left that out of your email. If it is missing in the actual script file, that would be a syntax error. I assume "www.lanalewisdesign.com" is all on one line in the script file, and it was only broken across two lines for email. If it broken across two lines in the actual script file, that would be a syntax error. -- Ben

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Ben Scott <mailvortex@gm...> - 2010-04-06 15:56 On Tue, Apr 6, 2010 at 11:12 AM, Lana Lewis <lana@...> wrote: > I changed the Debugging to 1, but it still didn't give me more info. I was afraid of that. Usually, when you're getting an "Internal server error" (HTTP 500), the script is failing to run at all. > I am on a Mac, so you will have to talk me through looking for errors. Do you mean the web server is a Mac? I'm afraid I don't know anything about Mac servers. Try contacting the server administrator. If you are the server administrator, check the documentation, or see if you can find a forum for Mac server administrators. The web server identifies itself as Apache. If it's like a typical Apache installation, the web site error logs will be in files called "error_log", under either "/var/log/httpd/" or "/usr/local/apache/logs/". But Apple does funny things. Do you have a shell account on the web server? If so, try logging in to the shell account, finding the script file, and running a Perl syntax check: "perl -c FormMail.pl". > http://www.lanalewisdesign.com/StockFarm/pages/contact.html The above HTML form looks good to me. For reference, the full script URL is: http://www.lanalewisdesign.com/cgi-bin/FormMail.pl I get the same error when invoking the script directly, so whatever's wrong on is happening independently of the HTML form. How did you upload the FormMail.pl file to the web server? What protocol(s), and what program(s)? > Is there a better type of file to use instead of formmail? Well, I obviously like it, or I wouldn't be hanging out on the nms-cgi-support list. ;-) > I don't think GoDaddy supports formmail, correct? I have no knowledge of what GoDaddy does. -- Ben

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Ben Scott <mailvortex@gm...> - 2010-04-06 21:27 On Tue, Apr 6, 2010 at 5:12 PM, Lana Lewis <lana@...> wrote: > Sorry, I was buried in a job. Okay, no the server isn't a Mac server, it is > through Network Solutions and is Linux, I think. I work on a Mac and just > don't know where error logs are located. Big hosting companies like Network Solutions generally have some sort of solution in place for keeping error logs, which may not be obvious to -- or even reachable by -- customers. If they have a user guide or FAQ, I would search it for information on error logs and/or CGI trouble-shooting. If not, you could contact their tech support to see if you can get access to the error logs. The Apache error log is likely capturing an error message from the Perl script interpreter, which would tell us exactly what the problem is. > I uploaded through Fetch ... I presume with FTP. It's been ages since I used a Mac, so I can't tell you where in the Fetch GUI to look for this option, but: Make sure you uploaded the script in "ASCII mode", and not "binary" or "automatic" or anything like that. This refers to an option in the FTP protocol itself, dealing with how text files are processed. If you get it wrong, that can cause the script to be mangled, resulting in this kind of error. > ... changed the Permission to 755 I'm pretty sure this is not a permissions issue. That will usually result in an HTTP 403 error, "Forbidden", or similar. Or maybe a copy of the script appearing in the web browser. I think the server is trying to run the script, and then Perl and/or the script aborts with a fatal error. -- Ben

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Todd Alan Smith <tas-nms-cgi-support@pu...> - 2010-04-07 22:03 On Tue, Apr 6, 2010 at 6:16 AM, Lana <uklana@...> wrote: >> I have a Domain that is pointing to another Domain. The FormMail.pl >> is living on the domain where it is pointed to, as well as the web >> files. The web files are in a folder within the htdocs (it is >> living here temporarily for the client to view) and the FormMail is >> in the cgi-bin. Below is the info from the FormMail.pl. Please tell >> me what I am doing wrong. I get an Internal Server Error, but no >> other explanation than that. > > BEGIN > { >   $DEBUGGING         = 0; >   $emulate_matts_code= 0; >   $secure            = 1; >   $allow_empty_ref   = 1; >   $max_recipients    = 5; >   $mailprog          = '/usr/lib/sendmail -oi -t'; >   $postmaster        = 'lisa@...'; >   @referers          = qw > ('www.stockfarmbluffton.com','stockfarmbluffton.com','www.lanalewisdesig > n.com','lanalewisdesign.com','www.tiltongroup.com','tiltongroup.com'); Lana, if you're going to use the qw() function with the above list, you'll need to remove the quotes and commas. See the COMMON PROBLEMS section of the README file (lines 492-517). Todd

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Lana <uklana@ha...> - 2010-04-08 01:42 Todd, I changed to what I have below and still get the same error. Lana BEGIN { $DEBUGGING = 1; $emulate_matts_code= 0; $secure = 1; $allow_empty_ref = 1; $max_recipients = 5; $mailprog = '/usr/lib/sendmail -oi -t'; $postmaster = 'lisa@...'; @referers = qw(www.stockfarmbluffton.com stockfarmbluffton.com http://www.lanalewisdesign.com lanalewisdesign.com http://www.tiltongroup.com tiltongroup.com); @allow_mail_to = qw(lisa@...); @recipients = (); %recipient_alias = (); @valid_ENV = qw(REMOTE_HOST REMOTE_ADDR REMOTE_USER HTTP_USER_AGENT); $locale = ''; $charset = 'iso-8859-1'; $date_fmt = '%A, %B %d, %Y at %H:%M:%S'; $style = '/css/nms.css'; $no_content = 0; $double_spacing = 1; $wrap_text = 0; $wrap_style = 1; $address_style = 0; $send_confirmation_mail = 0; $confirmation_text = <<'END_OF_CONFIRMATION'; From: lisa@... Subject: form submission Thank you for your form submission. END_OF_CONFIRMATION On Apr 7, 2010, at 6:03 PM, Todd Alan Smith wrote: > On Tue, Apr 6, 2010 at 6:16 AM, Lana <uklana@...> wrote: >>> I have a Domain that is pointing to another Domain. The FormMail.pl >>> is living on the domain where it is pointed to, as well as the web >>> files. The web files are in a folder within the htdocs (it is >>> living here temporarily for the client to view) and the FormMail is >>> in the cgi-bin. Below is the info from the FormMail.pl. Please tell >>> me what I am doing wrong. I get an Internal Server Error, but no >>> other explanation than that. >> >> BEGIN >> { >> $DEBUGGING = 0; >> $emulate_matts_code= 0; >> $secure = 1; >> $allow_empty_ref = 1; >> $max_recipients = 5; >> $mailprog = '/usr/lib/sendmail -oi -t'; >> $postmaster = 'lisa@...'; >> @referers = qw >> ('www.stockfarmbluffton.com','stockfarmbluffton.com','www.lanalewisde >> sig >> n.com','lanalewisdesign.com','www.tiltongroup.com','tiltongroup.com') >> ; > > Lana, if you're going to use the qw() function with the above list, > you'll need to remove the quotes and commas. See the COMMON PROBLEMS > section of the README file (lines 492-517). > > Todd

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Todd Alan Smith <tas-nms-cgi-support@pu...> - 2010-04-08 02:23 On Wed, Apr 7, 2010 at 8:44 PM, Lana <uklana@...> wrote: > Todd, > > I changed to what I have below and still get the same error. Did you already work through the FAQ entries regarding the Internal Server Error? http://nms-cgi.sourceforge.net/faq_prob.html#When_I_try_to_run_your_program_I_get_an_Internal_Server_Error_What_does_that_mean

Re: [Nms-cgi-support] Fwd: Internal Server Error From: Lana Lewis <lana@la...> - 2010-04-08 12:38 Todd, I looked at the FAQ section and I don't know any details on my errors, don't have access to the server error log. I have emailed the server company, but not heard back. I just get 500 Error. So, I downloaded a new FormMail file and uploaded with no changes and I still get the error. I also checked my Upload Permissions, and made sure it was 755. Here is the code from the page: <td><form id="StockFarmcontactForm" name="StockFarmcontactForm" method="post" action="http:// http://www.lanalewisdesign.com/cgi-bin/FormMail.pl"> <input type="hidden" name="recipient" value="lisa@..." /> <input type="hidden" name="required" value="CustomerName,Email" /> <table width="600" border="0" cellspacing="15" cellpadding="0"> If it doesn't work with the plain FormMail with no changes, what does that mean? Lana On Apr 7, 2010, at 10:23 PM, Todd Alan Smith wrote: > On Wed, Apr 7, 2010 at 8:44 PM, Lana <uklana@...> wrote: >> Todd, >> >> I changed to what I have below and still get the same error. > > Did you already work through the FAQ entries regarding the Internal > Server Error? > > http://nms-cgi.sourceforge.net/ > faq_prob.html#When_I_try_to_run_your_program_I_get_an_Internal_Server_ > Error_What_does_that_mean

[Nms-cgi-support] Fwd: Fwd: Internal Server Error From: Lana Lewis <lana@la...> - 2010-04-13 15:22 Any thoughts on this last one I sent? Lana Begin forwarded message: > From: Lana Lewis <lana@...> > Date: April 8, 2010 8:40:37 AM EDT > To: nms-cgi-support@... > Subject: Re: [Nms-cgi-support] Fwd: Internal Server Error > > Todd, > > I looked at the FAQ section and I don't know any details on my > errors, don't have access to the server error log. I have emailed > the server company, but not heard back. I just get 500 Error. So, I > downloaded a new FormMail file and uploaded with no changes and I > still get the error. I also checked my Upload Permissions, and made > sure it was 755. > > Here is the code from the page: > <td><form id="StockFarmcontactForm" > name="StockFarmcontactForm" method="post" action="http:// > http://www.lanalewisdesign.com/cgi-bin/FormMail.pl"> > <input type="hidden" name="recipient" > value="lisa@..." /> > <input type="hidden" name="required" > value="CustomerName,Email" /> > <table width="600" border="0" cellspacing="15" > cellpadding="0"> > > If it doesn't work with the plain FormMail with no changes, what > does that mean? > > Lana > > > On Apr 7, 2010, at 10:23 PM, Todd Alan Smith wrote: > >> On Wed, Apr 7, 2010 at 8:44 PM, Lana <uklana@...> wrote: >>> Todd, >>> >>> I changed to what I have below and still get the same error. >> >> Did you already work through the FAQ entries regarding the Internal >> Server Error? >> >> http://nms-cgi.sourceforge.net/ >> faq_prob.html#When_I_try_to_run_your_program_I_get_an_Internal_Server >> _Error_What_does_that_mean >

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