>>>>> I have SM-1.43a installed. I also installed the compatibility
>>>>> plugin and the html_mail plugin.
>>>>> html_mail is available under Options-Display preferences. However,
>>>>> when I click 'compose', all that I get is the regular textarea.
>>>>> Spell check is not available either even though it is enabled in
>>>>> the config file.
>>>>> What may I be doing wrong?
>>>>> BTW, when I call up test.cgi in my browser, again all that I get is
>>>>> the regular textarea.
>>>> Sounds like you aren't using a browser that is compatible, but you
>>>> included no helpful information so all I can do is guess.
>> > Thanks Paul:
>> > I installed SM-1.43a and html_mail 2.0-1.4. My OS is Free BSD; Apache
>> > server, IMAP server, PHP4.8, Perl5.
>> > I have tried a number of browsers: IE6, Netscape 7.1, Mozila1.6 -
>> all to
>> > no effect.
>> > I can send html_mail with these browser settings from other SM
>> > installations under the sys configuration above, but not from my
>> > installed 1.43a on the same system.
>> > Can this be important: I am using PHP4 placed inside my cgi-bin?
>> > Appreciate all assistance.
>> > Usman
>> Do you have PHP error checking turned on? Try turning it up or use
>> the debugger plugin to see if you're getting PHP errors.
> Yes; and there are no error messages. Tried the debugger plugin as well,
> still no errors.
>> Also, take a look at the page source for the compose frame to see if
>> the HTML Mail code is even being included.
> The page source is empty. Shows only
> <html><body><frame>.....</frame></body></html> tags like so:
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Frameset//EN">
> </head><frameset cols="150, *" id="fs1">
> <frame src="left_main.php" name="left" frameborder="1" />
> <frame src="right_main.php" name="right" frameborder="1" />
You need to get the page source of the compose frame, not the whole
window. Right-click on the compose page and try again.
>> plugin's functionality.
> I think the settings work fine. I can use other html_mail setups with
> these settings.
> I now suspect that the problem may have to do with the renderer. Why?
> When I use html tags (<b>, <br>, <font color>, etc.) in the text area
> while composing mail, the mail is delivered appropriately in html
> format. If I don't use tags, all manual breaks are simply ignored in the
> mail delivered.
Indeed. Sounds exactly like your browser supposedly supports the text
area but is not rendering it. All I can suggest is to ask the
interactivetools.com people why this would happen.