On 26 February 2008 at 12:58, "Chris Cannam" <cannam@...> wrote:
> How's the general feeling towards web-based forums these days?
One thing I like about the Mandriva Club forum I belong to is
that I can post a message and indicate that I want to track any
followup to it. The message might be dormant for weeks until
someone stumbles upon it, and I don't have to watch all the
other threads during that time. That's the best thing about a
web-based forum to me.
> I'm probably more mellow toward them than I used to be -- I
> used to much prefer mailing lists, but I'm not so sure any
> more. I increasingly find myself discovering the solutions
> to problems I have with other software on forums rather than
> mailing list archives, and I wonder if they're perhaps more
> amenable to search and recall.
I don't know that search and recall _should_ be better in one
format or another. But, the practical reality of searching
through _some_ email lists is that it stinks. I think that's a
problem with the search software and web interface to the search
software. Forums seem to all be threaded, but just like email
lists the topics tend to drift.
> Would we like a users forum on rosegardenmusic.com?
It'd be OK by me.
> Would it be helpful for people who find the mailing list too
> Would it improve the "hit rate" for people finding solutions to
> problems that have been faced before?
Other forums have "locked" threads that exist for that purpose in
> Would it improve our ability to provide links to past
> solutions, when answering questions that we know are duplicates
> but the user perhaps does not?
That depends on whether or not anyone ever updates the RG
webpages with solutions described in the mailing list.
> Is it necessary, given the forum-style interfaces to the list
> that already exist (such as Nabble)?
Huh? Are you thinking of overlaying a forum-style interface on
the existing (current? historic?) email list content?
> Is it a bad idea to effectively duplicate user support across
> the mailing list and forum?
That's my main rub against forums. Not that _they_ cause
duplication, but having both is double bookkeeping, extra work.
If there was only a forum, then I would think that adding an
email list would be extra work.
> Would it double the workload for the already overstretched
> people who answer many of the questions (hi Michael!) or could
> it improve the situation by increasing the base of people
> likely to respond?
You might get some email list adverse folks participating on the
forum and adding value. It's a trade-off.
> For what it's worth, if I put a forum on rosegardenmusic.com it
> would probably use Simple Machines, because that's what I know
> -- somewhat like the one at http://www.vamp-plugins.org/forum/
> (which is actually on the same server)
In appearance, it's much like Mandriva Club, which I like. I
tried a quick search, and that's pretty nice too.
> though less glaringly orange
Orange is OK you know. ;-) (half of my HS and college colors)
> and presumably higher traffic.
I'd hope so, not that vamp & sonic visualizer aren't cool too.
Certainly, other people have faced exactly this same question.
Can you learn anything from their experiences or thought
Maybe the right thing to do is to try the forum idea for a test
period, and keep/ditch it after that time based on the value to
All the best.....