ok, let me know.
On 1/30/07, Oscar van Eijk <oscar.van.eijk@...> wrote:
>
> There's no need (yet :-S), I'll setup a testenvironment w/ Postgres
>
> On Mon, 2007-01-29 at 15:40 -0500, Eduardo J. Ortega U. wrote:
> > well, not really... best i could do is send you a database dump (it's
> > not so big, so don't worry) and describe step by step the problem,
> > which is:
> > 1) Click on TTS icon
> > 2) Click on "Configure the states"
> > 3) Create a new state with a tickle on "Check here to generate the
> > state's ID automatically or enter a particular ID below."
> > 4) Repeat with another state. BOOM!. SQL error violating primary key
> > constraint.
> >
> > Do you want me to send you a DB DUMP? I'm using postgres.
> >
> > On 1/29/07, Oscar van Eijk <oscar.van.eijk@...> wrote:
> > Eduardo,
> >
> > Fair enough if you don't wanna switch now.
> > That doesn't help you with the problem though. I tested with
> > the same
> > TTS version (I currently don't have an eGW 1.2.106 running,
> > but that
> > shouldn't make a difference).
> > Can you give me some hints on how to reproduce this? I assume
> > you have
> > several states configured already, what steps do you take to
> > add new
> > ones?
> >
> > On Mon, 2007-01-29 at 14:07 -0500, Eduardo J. Ortega U. wrote:
> > > I am already using TTS. on egw 1.0 I just moved to 1.2 but
> > could not
> > > get tts to work. i had to install tts 1.0 over egw 1.2 to
> > get it
> > > working (sort of).
> > >
> > > I already knew about tracker, but since i have a production
> > server
> > > with over 200 users, i don't really feel like playing with a
> > beta.
> > > Anyway, thanks.
> > >
> > > On 1/29/07, Oscar van Eijk <oscar.van.eijk@...> wrote:
> > > Eduardo,
> > >
> > > I cannot reproduce this problem with the TTS 1.2.009
> > running
> > > eGW
> > > 1.3.013.
> > >
> > > Before I look further into this, please notice this
> > > application will not
> > > be supported anymore in the future; if you're not a
> > TTS user
> > > yet, please
> > > don't start using this one but use Tracker instead;
> > the TTS
> > > replacement
> > > that's part of the upciming 1.4 release.
> > >
> > > Oscar
> > >
> > > On Sat, 2007-01-27 at 11:11 -0500, Eduardo J. Ortega
> > wrote:
> > > > Hi:
> > > >
> > > > I just installed TTS 1.2.009 under eGW 1.2.106.
> > When I try
> > > to create the
> > > > possible ticket states first one works ok, using
> > automatic
> > > state id. When i
> > > > try to create the second one, it uses state_id=0
> > on the GET
> > > variable, and
> > > > when i try to save the new state, i get an error
> > saying that
> > > the insert tried
> > > > to violate primary key unique condition (i think
> > it tried to
> > > re use
> > > > state_id=0).
> > > >
> > > > Also, can't edit existing states. same error. Hope
> > this
> > > helps.
> > > >
> > >
> > >
> > >
> > >
> > > --
> > > Eduardo J. Ortega U.
> >
> >
> >
> >
> > --
> > Eduardo J. Ortega U.
> >
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--
Eduardo J. Ortega U.
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