Support Requests item #3603135, was opened at 2013-02-02 14:15
Message generated for change (Tracker Item Submitted) made by hobbss2
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Category: Bug
Group: None
Status: Open
Priority: 5
Private: No
Submitted By: hobbss2 (hobbss2)
Assigned to: Nobody/Anonymous (nobody)
Summary: Does not work between 2 computers
Initial Comment:
I have an android mobile with my google acount. I have outlook 2010 on desktop and laptop.
I sync my desktop outlook to google using gocontact sync mod. If I only do this one way, it mostly works.
However, I need to get my contacts onto my laptop. the 2 years Ive been using contact sync mod, its has always been an unmitigated disaster.
I get so many errors and problems, twice I have had to retype all 1200 contacts by hand from a contact sheet print out I thankfully did once.
The crux is this, if i only sync from outlook=> google, it kind of works. I say Kind of because if I edit a contact in outlook, then sync, it always says that contact has changed in outlook and google, and asks me to chose which. Very silly, but I can live with it.
Then when I travel, I have to upldate the laptop. I dread this. I have exactly the same version of GCSM and outlook installed on both machines. I have the same settings in GCSM on both machines. when I update the laptop, if I say google->outlook only, it aways says skipped 1200 of 1200. It has never worked. Instead Every time, I always have to say "reset matches". Then it syncronises some (about half). I get about 200 skipped, and a lot of other errors, including: (note, I only ever do google->outlook on the laptop as doing it both ways is guaranteed to toast my contacts).
1) No match found for google contact (...)
2) Outlook contact matching with multiple google contacts found.
3) skipped google contact because no unique property found...
etc.
Now when I go back to the desktop which kind of worked before, now it updates EVERY contact from google.
It also scrables email addreses etc. which I put in the notes in outlook.
I could cry. I have been trying for so many years to sync my contacts between 2 pcs and a phone, I dont think its possible.
Has anyone got any strategy, software or secret to syncing 2 outlook pcs with go contact sync mod, or any other SW?
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