For Call Centers, Telemarketing, Customer Service, Inbound and outbound call centers
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
For manufacturers feeling powerless over shop floor production
Stop struggling with the limitations of traditional shop floor production scheduling. We can help you gain the visibility and control you need to manage shop floor production with confidence and protect customer commitments.