Various SourceForge services down – UPDATE, all services restored

Greetings,
Starting at 12:59 UTC today, we experienced a site outage, causing general connectivity issues sitewide. At 15:12 UTC, site connectivity was restored and most services, including downloads, are now back online. Some services are however are offline while we continue to diagnose and determine the root cause for this issue. The services still offline are:

  1. Project web (ie., projectname.sourceforge.net pages) and associated shell and database services. This also includes access through sftp, scp, and rsync via ssh. – Project web is back online.
  2. Source Code Management repositories on Classic SourceForge platform. Repositories on the new SourceForge system are online. – code repositories are back online.
  3. Hosted Apps. – Hosted Apps are back online.
  4. Download Statistics updates, historical data is online, but updates aren’t running. No statistics are being lost. – Statistics updates are running again.

We will keep this post updated as we continue to diagnose and turn these services back on. We do not have an estimate for when this will be complete, but getting this resolved is our top priority right now.

Thank you for your patience as we work through this.

Best Regards,
Chris Tsai, SourceForge.net Support

27 comments
bathmate
bathmate

update work usually take few mins,i can wait,Thank you for admin hard work.

tomso
tomso

I am logged in everywhere at sourceforge, but not at this page. In the top right corner, there is "Log in or join". and the "or join"  is wrapped. It looks terrible!

lsfinn
lsfinn

Our svn repository has lost several revisions since the site-outage: i.e., we are three revisions back from where we were immediately before the outage. We also had some group permissions reset and have been having problems with checkouts using https (we can checkout via svn+ssh; however, we are still several revisions back). Has anyone seen similar problems? 

Dominus
Dominus

is scp down or some kind of problematic? Yesterday I was able to upload a file to our web (exult) but today I get only

"Welcome to frs.sourceforge.net"

 

And what's as bad when I'm here on the blog page I show as not logged in. When I click on log in I'm on the log in page and am showing as logged in. Something fishy...

Panzer
Panzer

K-Meleon's site is still down.

Frans
Frans

I'm trying to download

http://sourceforge.net/projects/sqlt/files/Stable%20builds/1.6/InstallSQLTools_16b15.exe/download?use_mirror=autoselect

but each time I get redirected to:

http://voxel.dl.sourceforge.net/project/sqlt/Stable%20builds/1.6/InstallSQLTools_16b15.exe

with the following message:

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Virus Download Blocked

Download of the virus has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

File name: InstallSQLTools_16b15.exe

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

I've tried other mirrors getting the same result.

 

Please advise

pkubanek
pkubanek

Fix confirmed, thanks a lot!

ctsai
ctsai

All: we just fixed the svn issue that was causing the "Can't find a temporary directory" errors.

 

digal: perhaps that was related to the issue you were seeing as well? I just tried an http:// checkout and it worked just fine for me.

digal
digal

Svn seem to be broken for "http://: links again (svn: Server sent unexpected return value (500 ( The specified network name is no longer available.  )) in response to OPTIONS request for ...), but working for https.

pkubanek
pkubanek

$ svn up

Updating '.':

svn: E020014: Can't find a temporary directory: Internal error

 

Seems it is down again..

Antoine Rosset
Antoine Rosset

svn update produces an error :

svn: Can't find a temporary directory: Internal error

DBT
DBT

awstats.sourceforge.net is not working.

I guess there are others as well?

 

Jay
Jay

It appears that sourceforge is down again.

Davidasdfasdfasdf
Davidasdfasdfasdf

Fix your site.  I have just learned a new lesson.  Download all required libs and place on a site that does not have a history of breaking,  I can now not bootstrap servers via chef.  Unreal.

DBT
DBT

I noticed that <project>.sourceforge.net does not work?

Is this one of the problems being worked on?

 

Guest
Guest

Thanks for the update @sourceforge. Can you point me in the direction of where to find out if a project is on the Classic or new SourceForge system>

kymara
kymara

jcoffland: I am sure SourceForge would give more details if they could (mostly because, they always have been upfront in the past.) The outage has affected a lot more than just project web, so your assumption might be wrong anyway. Good luck to the team working on solving the issues.

jcoffland
jcoffland

Oh come on, at least admit that the problems are due to yesterday's upgrade.  You make it sound like it's some mystery.

Guest
Guest

Thank you for the timely update and informative posting,  I was wondering what had happened & had begun troubleshooting my computer.

nhnb
nhnb

Thanks you for the status update and good luck with the issues.

kymara
kymara

Yes, that's what point 1. says above: Project web (ie., projectname.sourceforge.net pages)

ctsai
ctsai

If the access URL for the repository starts with "projectname.scm.sourceforge.net" it's a on the classic system. eg. https://scummvm.svn.sourceforge.net/svnroot/scummvm

 

If the URL for the repo starts with "code.scm.sf.net" (or "code.scm.sourceforge.net"), then it's on the new SourceForge platform. eg. git://git.code.sf.net/p/allura/git

gruemaster
gruemaster

If you hover over the "code" tab or some of the other links for the project, if it shows "sourceforge.net/p/<project>", it is New.