Various SourceForge services down – UPDATE, all services restored

Greetings,
Starting at 12:59 UTC today, we experienced a site outage, causing general connectivity issues sitewide. At 15:12 UTC, site connectivity was restored and most services, including downloads, are now back online. Some services are however are offline while we continue to diagnose and determine the root cause for this issue. The services still offline are:

  1. Project web (ie., projectname.sourceforge.net pages) and associated shell and database services. This also includes access through sftp, scp, and rsync via ssh. – Project web is back online.
  2. Source Code Management repositories on Classic SourceForge platform. Repositories on the new SourceForge system are online. – code repositories are back online.
  3. Hosted Apps. – Hosted Apps are back online.
  4. Download Statistics updates, historical data is online, but updates aren’t running. No statistics are being lost. – Statistics updates are running again.

We will keep this post updated as we continue to diagnose and turn these services back on. We do not have an estimate for when this will be complete, but getting this resolved is our top priority right now.

Thank you for your patience as we work through this.

Best Regards,
Chris Tsai, SourceForge.net Support

25 Responses to “Various SourceForge services down – UPDATE, all services restored”

  1. Guest Oct 23, 2012 at 12:46 pm #

    Thank you for the timely update and informative posting,  I was wondering what had happened & had begun troubleshooting my computer.

  2. jcoffland Oct 23, 2012 at 1:49 pm #

    Oh come on, at least admit that the problems are due to yesterday’s upgrade.  You make it sound like it’s some mystery.

  3. kymara Oct 23, 2012 at 2:12 pm #

    jcoffland: I am sure SourceForge would give more details if they could (mostly because, they always have been upfront in the past.) The outage has affected a lot more than just project web, so your assumption might be wrong anyway. Good luck to the team working on solving the issues.

  4. Guest Oct 23, 2012 at 2:34 pm #

    Thanks for the update @sourceforge. Can you point me in the direction of where to find out if a project is on the Classic or new SourceForge system>

    • gruemaster Oct 23, 2012 at 2:48 pm #

      If you hover over the “code” tab or some of the other links for the project, if it shows “sourceforge.net/p/<project>”, it is New.

    • ctsai Oct 23, 2012 at 2:48 pm #

      If the access URL for the repository starts with “projectname.scm.sourceforge.net” it’s a on the classic system. eg. https://scummvm.svn.sourceforge.net/svnroot/scummvm   If the URL for the repo starts with “code.scm.sf.net” (or “code.scm.sourceforge.net”), then it’s on the new SourceForge platform. eg. git://git.code.sf.net/p/allura/git

      • Guest Oct 23, 2012 at 2:50 pm #

        @ctsai Thanks!

  5. CybrDawg Oct 23, 2012 at 4:10 pm #

    Is it possible to access a project’s Eclipse update site (e.g. http://pmd.sourceforge.net/eclipse) from an alternate url?

  6. DBT Oct 23, 2012 at 4:49 pm #

    I noticed that <project>.sourceforge.net does not work? Is this one of the problems being worked on?

    • kymara Oct 23, 2012 at 4:53 pm #

      Yes, that’s what point 1. says above: Project web (ie., projectname.sourceforge.net pages)

      • DBT Oct 23, 2012 at 4:57 pm #

        @kymara ok, thanks!

  7. Davidasdfasdfasdf Oct 23, 2012 at 5:21 pm #

    Fix your site.  I have just learned a new lesson.  Download all required libs and place on a site that does not have a history of breaking,  I can now not bootstrap servers via chef.  Unreal.

  8. Jay Oct 24, 2012 at 10:06 am #

    It appears that sourceforge is down again.

  9. DBT Oct 24, 2012 at 10:42 am #

    awstats.sourceforge.net is not working. I guess there are others as well?

  10. Antoine Rosset Oct 24, 2012 at 10:48 am #

    svn update produces an error : svn: Can’t find a temporary directory: Internal error

  11. pkubanek Oct 24, 2012 at 10:51 am #

    $ svn up Updating ‘.': svn: E020014: Can’t find a temporary directory: Internal error   Seems it is down again..

  12. digal Oct 24, 2012 at 11:09 am #

    Svn seem to be broken for “http://: links again (svn: Server sent unexpected return value (500 ( The specified network name is no longer available.  )) in response to OPTIONS request for …), but working for https.

  13. ctsai Oct 24, 2012 at 11:36 am #

    All: we just fixed the svn issue that was causing the “Can’t find a temporary directory” errors.   digal: perhaps that was related to the issue you were seeing as well? I just tried an http:// checkout and it worked just fine for me.

  14. pkubanek Oct 24, 2012 at 12:13 pm #

    Fix confirmed, thanks a lot!

  15. Frans Oct 24, 2012 at 12:45 pm #

    I’m trying to download http://sourceforge.net/projects/sqlt/files/Stablebuilds/1.6/InstallSQLTools_16b15.exe/download?use_mirror=autoselect but each time I get redirected to: http://voxel.dl.sourceforge.net/project/sqlt/Stablebuilds/1.6/InstallSQLTools_16b15.exe with the following message: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Virus Download Blocked Download of the virus has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error. File name: InstallSQLTools_16b15.exe ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++   I’ve tried other mirrors getting the same result.   Please advise

  16. creative64 Oct 24, 2012 at 11:48 pm #

    http://sourceforge.net/p/cmusphinx/discussion/5471 not working.

  17. Panzer Oct 25, 2012 at 5:34 am #

    K-Meleon’s site is still down.

  18. Dominus Oct 25, 2012 at 6:50 am #

    is scp down or some kind of problematic? Yesterday I was able to upload a file to our web (exult) but today I get only “Welcome to frs.sourceforge.net”   And what’s as bad when I’m here on the blog page I show as not logged in. When I click on log in I’m on the log in page and am showing as logged in. Something fishy…

  19. lsfinn Oct 25, 2012 at 4:17 pm #

    Our svn repository has lost several revisions since the site-outage: i.e., we are three revisions back from where we were immediately before the outage. We also had some group permissions reset and have been having problems with checkouts using https (we can checkout via svn+ssh; however, we are still several revisions back). Has anyone seen similar problems?

  20. tomso Oct 26, 2012 at 8:00 am #

    I am logged in everywhere at sourceforge, but not at this page. In the top right corner, there is “Log in or join”. and the “or join”  is wrapped. It looks terrible!