Archive for the ‘Outages’ Category

Statistics is now caught up

Monday, December 21st, 2009

The Statistics service is now caught up. We will be performing back-ranking of projects in the near future.

Craig Maloney
System Programmer / Analyst II, Sourceforge.net

Stats update

Tuesday, December 8th, 2009

We’re still processing about 2 days worth of back-log on in the statistics system. This means that stats for the site for items like web hits and downloads will be delayed by 2 days. We expect stats to be fully caught up in about a week’s time, assuming the current rate of completion. We will post more information when it becomes available.

Thanks!

Craig Maloney
System Programmer / Analyst II, Sourceforge.net

Database OOM errors – resolved

Wednesday, December 2nd, 2009

We have located and eliminated the root cause of the out of memory (OOM) errors we were receiving from our PostgreSQL server. Expecting this issue has finally been resolved. All systems (including stats) are running.

Stats is still catching up. Will make a separate post when that is completed.

Thanks!

Craig Maloney
System Programmer / Analyst II, Sourceforge.net

Stats returns

Tuesday, December 1st, 2009

We’re still seeing OOM errors, but have brought the statistics back online. It’ll take some time to get back to current. No ETA when it will be current, but will post again once we achieve current stats.

Thanks!

Craig Maloney
System Programmer / Analyst II, Sourceforge.net

2009-11-26: Site back and operational / Stats offline

Thursday, November 26th, 2009

The database migration to new hardware was completed. We were still seeing problems with the database, though, so we have taken the stats system offline in the interim in order to ensure the site stays stable over the holiday weekend. There is no current ETA for when stats will be back and operational.

Thanks!

Craig Maloney
System Programmer / Analyst II, Sourceforge.net

Site read-only

Thursday, November 26th, 2009

We’ve put the site in read-only mode for now to sort oout some issues we’ve been having with the database. We’ll be posting play-by-play details on http://sourceforge.net/apps/laconica/sourceforge/ or you can follow us on http://twitter.com/sfnet_ops

Maintenance: Mailing List View Offline

Thursday, October 29th, 2009

We are currently performing emergency maintenance on the mailing list archives.  Service for archives will be slow or inoperative until 18:00 UTC today.

UPDATE: 2009-10-30 19:16 UTC: List archives are back online.  Processing of queued posts into the archives will take a few hours to catch up.

2009-10-28: Unplanned outage

Wednesday, October 28th, 2009

From 16:34 to 18:11 UTC today, Wednesday October 28, 2009, SourceForge.net experienced a unplanned series of outages for services involving the front page, download pages, and project summary pages.  These outages were found to be caused by malfunctioning database servers. The servers were repaired during this outage and services were returned to normal.  Further root-cause analysis for the malfunctions is ongoing and we are reviewing additional safety measures to prevent this failure in the future.

Update: Mailing List View back online

Friday, October 23rd, 2009

Greetings,

The Mailing List Archive View is back online.

Craig Maloney

System Programmer / Analyst II, SourceForge.net

Mailing list views back online

Friday, August 14th, 2009

The mailing lists view pages are back online.

Craig Maloney
System Programmer / Analyst II, Sourceforge.net