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Ticket #9201 (closed: self-service)

Opened 3 years ago

Last modified 3 years ago

I can't download any files!

Reported by: tanvir741 Owned by: nhruby
Keywords: SOG Cc:
Private: no

Description

Hello,
I'm trying to download files from here http://sourceforge.net/projects/smartcam/

But when I click one the download link, it says "says server not found".

Please help.......

Change History

Changed 3 years ago by ctsai

  • keywords PEND added
  • owner set to ctsai
  • status changed from new to assigned

Hello,

I just tried downloading it myself, does it work for you if you try a direct link? Such as this one: http://downloads.sourceforge.net/project/smartcam/smartcam_jme/SmartCamJme_v1_2/jSmartCam.jar?use_mirror=superb-sea2

Thanks,
Chris Tsai, SourceForge.net Support

Changed 3 years ago by tanvir741

I have tried almost all the mirrors and direct links, but it didn't worked, when I try to download any files, it says this....

http://img687.imageshack.us/img687/6023/problemb.png

Please help.......as quick as possible!

Changed 3 years ago by tanvir741

http://img176.imageshack.us/img176/6608/04mar1081155pm.png

I also tried to download with Google Chrome default downloaer, but it didn't work!

Changed 3 years ago by ctsai

Hello,

I tried the nchc mirror and I'm able to download that file with no problems. Have you tried any other browsers? Is there anything about your connection that may be causing issues, like a proxy or something?

Thanks,
Chris Tsai, SourceForge.net Support

Changed 3 years ago by tanvir741

I have tried with IDM(Internet Download Manager), Firefox default downloader and Chrome, but it didn't worked!
And I don't use proxy, I have also tried to download in CyberCafe, but same problem!

Now any solution ?

Changed 3 years ago by hinojosa

  • keywords SOG added; PEND removed
  • owner changed from ctsai to nhruby

Changed 3 years ago by nhruby

  • status changed from assigned to closed
  • resolution set to self-service

Hi,

From the screenshots it appears that you are getting a socket error, not a "server not found" error which is normally indicative of a DNS resolution failure and is normally indicative of a client computer problem. Please check your computer for viruses and check, update, or uninstall any download managers you may have installed which may be corrupting your download process.

To reconfirm what Chris Tsai mentioned earlier, I can download the file from my location successfully (we're at different locations), we have no other reports similar to yours, and our monitoring infrastructure shows nothing amiss with the active mirror hosts that you would download from.

Thanks,

nathan hruby
System Programmer/Analyst
SourceForge.net

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