Ticket #5408 (closed: fixed)
STILL Cannot Get Stats!
|Reported by:||amy||Owned by:||hinojosa|
This is a continuation of ticket #4056 which you closed, despite the fact that after SEVEN WEEKS, it is still not resolved.
I am asking you to 1, escalate this to your management and 2, respond today.
Below are the contents of ticket #4056 which contain details.
Ticket #4056 (closed: fixed)
Opened 7 weeks ago
Last modified 11 minutes ago
DL Stats: Stats aren't working
Reported by: amy Owned by: hinojosa
Keywords: CREATE Cc:
I get time out errors every time I check my downloads. My CEO is asking me about our downloads and I can't give him a number.
Changed 7 weeks ago by hinojosa ¶
- keywords CREATE added
- owner set to hinojosa
- status changed from new to accepted
- summary changed from Stats aren't working to DL Stats: Stats aren't working
We are working on this issue and look to have this resolved late this week.
If you need anything else, please post a response to this request.
Daniel Hinojosa - Sr. Manager, SourceForge.net Support
P.S., Be sure to monitor our Site Status page.
Changed 5 days ago by jwigglesworth ¶
- status changed from accepted to closed
- resolution set to fixed
The DL stats have been fixed. The data has been backfilled and new downloads are being counted. There is some small amount of lag in the data being posted, but the data is being collected.
There are some small historical gaps that are in the process of being back-filled. That will be completed shortly.
Changed 5 days ago by amy ¶
Wow! I'm so happy that I could crack open a bottle of champagne! When can I expect to have the data available?
Changed 11 minutes ago by amy ¶
I still cannot get my stats. Please re-open this ticket. :(