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Ticket #26027 (closed: self-service)

Opened 23 months ago

Last modified 22 months ago

Caught in spam net

Reported by: reganto Owned by: ctsai
Keywords: PEND Cc:
Private: no

Description

I tried to create a topic "Related work" in a forum whose administrator I am, and instead of it being added to the forum an error message "Caught in spam net" was displayed. Why?

Attachments

spamnet.tiff (126.0 KB) - added by reganto 23 months ago.
Browser extensions

Change History

Changed 23 months ago by ctsai

  • keywords PEND added
  • owner set to ctsai
  • status changed from new to assigned

Greetings,

We have some anti-bot detection systems in place on places like the forums. The particular error message you mention is a detection based on factors not related to the body of the message itself. Do you perhaps have a browser extension that may be triggering this?

Regards,
Chris Tsai, SourceForge.net Support

Changed 23 months ago by reganto

Browser extensions

Changed 23 months ago by reganto

The browser that I was using (Safari 5.1.7 on OS X 10.6.8) had several extensions installed (see attachment), but I cannot know which of them might have triggered the error message. However, I added the same topic successfully later. The difference between the failed and the successful addition was that a URL that was directly inserted into the failed message was embedded as a link in the successful message. This suggests the possibility that content does in fact trigger the error.

Changed 22 months ago by ctsai

  • status changed from assigned to closed
  • resolution set to self-service

Greetings,

Thank you for the update. Since you were able to make the post later, I suspect that this was a transient issue. Note that we provide a different error message for when the spam filter is triggered by the content of the message. It was likely a different variable that caused the issue.

Regards,
Chris Tsai, SourceForge.net Support

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