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Ticket #19602 (closed: self-service)

Opened 3 years ago

Last modified 3 years ago

"remember me" doesn't work

Reported by: sistisette Owned by:
Keywords: Cc:
Private: no

Description

EVERY TIME I log in into SourceForge, I check the "remember me" checkbox, but after I exit the browser, the next time I go to sourceforge.net, I always have to log in again.

The remember me option doesn't work at all.

I always enter from the same computer, I have cookies enabled, and on all other sites on earth that have a "remember me" option, it works for me. It's only SourceForge.

Change History

Changed 3 years ago by ctsai

  • status changed from new to closed
  • resolution set to self-service

Hello,

Our system ties login sessions to a cookie and an IP address (for 2 weeks if you select "Remember Me"). So if your IP address changes in between logins, or if it's longer than 2 weeks, you will need to sign in again.

The good news is that we have plans to change this behavior so that it only requires a cookie. However, this change will require significant change to the underlying architecture of our site, so I don't have an estimate for when this will be completed. We will be sure to post a notice on our Site Status page, so please monitor that page for updates.

Regards,
Chris Tsai, SourceForge.net Support

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