2. Summary
  3. Files
  4. Support
  5. Report Spam
  6. Create account
  7. Log in

Ticket #19279 (closed: self-service)

Opened 2 years ago

Last modified 10 months ago

download link doesn't work

Reported by: tlcgltd Owned by: ceverest
Keywords: SOG Cc:
Private: no

Description

Hello,
we've uploaded TLCG-INF-201105021943.zip file for our project at https://sourceforge.net/projects/tlcg-inf/files/201105021943/
It looks good but it is impossible to download it.
If you click on download then it says download will start in xx seconds and goes back to file list. Direct download link does the same.

Could you take a look at it, please?

Change History

Changed 2 years ago by ctsai

  • keywords SOG added
  • owner set to ceverest
  • status changed from new to assigned

Hello,

It appears this file isn't sync'ing to the mirror system properly (perhaps due to the large size? I'm not even sure that we can support files that large) I'm escalating this to our operations team for further review.

Regards,
Chris Tsai, SourceForge.net Support

Changed 2 years ago by tlcgltd

It's been 2 weeks we wait for help.
We've removed large file (10.6GB according to what w e see online, in fact it was 9.63GB) because it is not good to confuse users with links that don't work.
What is maximum file size you can handle?

Changed 10 months ago by ctsai

  • status changed from assigned to closed
  • resolution set to self-service

Greetings,

Apologies for not answering sooner, but the mirroring filesize limit is ~5GB.

Regards,
Chris Tsai, SourceForge.net Support

Note: See TracTickets for help on using tickets.

© 2013 SourceForge. All Rights Reserved. SourceForge is a Dice Holdings, Inc. company   Terms of Use - Privacy Policy - Cookies/Opt Out