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Ticket #1917 (closed: knowledgebase)

Opened 5 years ago

Last modified 5 years ago

Error 500 accessing project pages and site status requires username/password

Reported by: mbourne Owned by:
Keywords: KNOWLEDGEBASE Cc:
Private: no

Description

On trying to access some project pages (eg. http://sourceforge.net/projects/clonezilla/) I get an Error 500 saying "This page is unavailable at the moment. Please try again shortly. Sorry for the inconvenience." with a link to the site status.

Some pages, adding or removing the '/' after the project name in the URL fixes it, although it doesn't seem consistent whether or not it is needed. eg. I can only get the clonezilla project page by omitting the '/' (fails with it), but can only get the console project page by including it (fails without it).

The site status page at https://sourceforge.net/apps/wordpress/sourceforge/ (linked from the Error 500 page) requires a user name and password, and just displays an "authentication required" message.

Apologies if these are known problems - I did try checking the site status before reporting it!

Change History

Changed 5 years ago by jwigglesworth

  • keywords KNOWLEDGEBASE added
  • status changed from new to closed
  • resolution set to knowledgebase

Hi

We are working to address this issue. Updates on this will be posted to site status as soon as they become available.

If you have any further questions or concerns, please don't hesitate to open a new ticket.

Best,
Jonathan Wigglesworth
SourceForge Support

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