Ticket #16726 (closed: self-service)
For the third time now. Thumbs Down with no id gives very very little value.
|Reported by:||msetzerii||Owned by:|
Just got a thumbs down. Number 11 with 117 UP when logged in, but as guest only 115?
Over the last year have had from 5000 to 8000 downloads per month, so hope that most people find the program useful.
Don't have a problem with Thumb down, if it gave something that be used to improve or solve or explain the issue. I had one negative in the past, where I was able to respond to the user that made the comment, and was able to explain the issue, and once he understood, he went back and updated the comment to positive, and was able to successfully use the program.
The knew thumbs is anonymous, so the only options I have it to leave it or mark it as spam..
Thumbs Down Comment.
For the moment I would not recommend this project though it works perfectly! It is only because its interface is absolutly not user-friendly. I'm not a programmer, my friends an family also not, for me G4L is really hard to use and for them fully impossible!!! So I will wait until it could equal most backup paywares in their easy-to-use side. (And I'm sorry for my bad english)
End of Comment.
With this I don't know what they want or what it is being compared to. I've seen some commercial programs were they so limit the options, it is easy or were they treat the user as an idiot.
Don't know if the user bothered to read the help files that are included.
I think a Thumbs down should be to provide constructive point, and if possible recommendations.
On the good side, got a forum post that shows the newer version with the updated kernels shows speed improvements for one user. That was good, and helpful.
I would prefer to either have the Thumbs up like the forums, where someone could respond to them, and require an id.
Otherwise, I would prefer to just get rid of it completely..