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Ticket #12322 (closed: self-service)

Opened 4 years ago

Last modified 4 years ago

Emails sent to my account are not being delivered

Reported by: nbhatia Owned by: hinojosa
Keywords: PEND Cc:
Private: no

Description

Emails sent to my account (nbhatia@…) are not being delivered. I am getting this error message:

nbhatia@…
sfi-mx-1.v28.ch3.sourceforge.com #550 unknown user ##

Please see attached file for more details.

Attachments

Undeliverable Test message.txt (1.5 KB) - added by nbhatia 4 years ago.

Change History

Changed 4 years ago by nbhatia

Changed 4 years ago by hinojosa

  • owner set to hinojosa
  • status changed from new to assigned

Changed 4 years ago by hinojosa

  • keywords PEND added

Hi,

Check your mail alias settings in your account page. If you have that set to reject all mail or only accept email from our servers, then that is the error you would see.

Let us know what your settings are there if this is not the issue.

Best regards,

Daniel Hinojosa - Sr. Manager, SourceForge.net Support

P.S., Be sure to monitor our Site Status.

Changed 4 years ago by hinojosa

  • status changed from assigned to closed
  • resolution set to self-service
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