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Ticket #10748 (closed: fixed)

Opened 3 years ago

Last modified 3 years ago

Is Statistic->Downloads correct?

Reported by: mrvenkatkrish Owned by: ceverest
Keywords: SOG Cc:
Private: no

Description

my project is opencobol2java. On 5-2-2010, Statistics->Downloads show as 94, while Piwik shows much much less. I uploaded on the same day, but did not do any download. Is this number in error or has any meaning?

Change History

Changed 3 years ago by hinojosa

  • keywords ENGR DIST-537 added; opencobol2java removed
  • owner set to hinojosa
  • status changed from new to assigned

Hello,

Our engineering team are currently investigating this issue. We'll update this ticket once we have news on this.

Best regards,

Daniel Hinojosa - Sr. Manager, SourceForge.net Support

P.S., Be sure to monitor our Site Status.

Changed 3 years ago by hinojosa

  • keywords SOG added; ENGR DIST-537 removed
  • owner changed from hinojosa to mmoore

Hello again,

As this is Piwik data, I'm needing to assign this to another team for review. Again, we'll update this with data from that investigation.

Best regards,

Daniel Hinojosa - Sr. Manager, SourceForge.net Support

P.S., Be sure to monitor our Site Status.

Changed 3 years ago by mrvenkatkrish

Hi,

I was able to recreate the problem today (06 May 2010 ) also. All I did was to upload a file as usual and later when I checked Project->Statistics it shows 46 download while Piwik shows again much less.

Please tell me what is happening if and when you figure it out.

Thanks.
-Venkat Krishnamurthy

Changed 3 years ago by ceverest

  • owner changed from mmoore to ceverest
  • status changed from assigned to accepted

Greetings,

I'll continue looking into this issue as soon as possible. I'll respond to the ticket with further details when I have them. Thanks for you patience.

Cheers,

Chris Everest
Systems Programmer/Analyst
SourceForge.net Support

Changed 3 years ago by burley

  • status changed from accepted to closed
  • resolution set to fixed

Greetings,

I'd trust our download stats over the Piwik ones any day. Piwik cannot track the downloads using the same methods that we do, and any users with direct links, etc. etc. won't trigger it to count. So given all the possibilities there, I'd just ignore them.

Thank you,

David Burley

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