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Ticket #10628 (closed: self-service)

Opened 4 years ago

Last modified 4 years ago

Constantly being logged out

Reported by: hberlin Owned by:
Keywords: Cc:
Private: no

Description

Hello,

I just wanted to report that I'm constantly being logged out by the site although I check "remember me" at login. At most my login will be remembered for 24 hours, but often it is forgotten while I'm in the middle of a session. I'll be loading a new page and it will suddenly say "guest" at the top.

Change History

Changed 4 years ago by ctsai

  • status changed from new to closed
  • resolution set to self-service

Hello,

We've received a few of similar reports of this in the past and the issue typically is that the IP address that the connection appears to be coming from changes. Our login sessions are also associated with the user's IP address, so if the IP address changes, they're logged out.

The good news is that we have plans to change this behavior in the near future. This requires some architectural changes in order for this happen, but we will be sure to update our Site Status when this change has been made. So be sure to keep an eye there.

Regards,
Chris Tsai, SourceForge.net Support

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