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How to report bugs

Bugs must be reported on the launchpad bug tracker. Reports sent using blog comments and personal emails are easily lost, register on Launchpad to report a bug takes very little time and helps this project way more than you may imagine.

When reporting a bug/crash be sure to include the following information

  • Site where the issue shows itself
  • Offending SWF clip, if known
  • The lightspark version your using, with revision if compiling from git source or the origin of the used packages.
  • Distro version
  • CPU (32/64) bit
  • Video card/Video driver used

If lightspark crashes the most useful piece of information is a gdb backtrace, see the GettingBT page for more information. On modern browser a crash in lightspark will be shown as an error message where the plugin content should be