I am trying to remove several addresses from a users persblack list. I will send an email to persnotblack and include the address i want to remove. I get the following in the mail log.
Dec-21-12 10:42:26 [Worker_1] Email: firstname.lastname@example.org
: deleted from the personal blacklist of email@example.com
When I get a list of what is in the users persblack list the email is still showing up. I have tied wild cards as well but I am unable to get addresses removed.
The following is what i see when the remote user sends an email.
Dec-21-12 09:52:35 m1-05154-00055 [Worker_1] [TLS-out] 220.127.116.11 <firstname.lastname@example.org> [SMTP Status] 450 mailbox for <email@example.com> is unavailable
Dec-21-12 09:52:35 m1-05154-00055 [Worker_1] [TLS-out] [PersonalBlack] 18.104.22.168 <firstname.lastname@example.org> to: email@example.com
[spam found] (firstname.lastname@example.org
rejected by personal black address list of email@example.com
- skipped recipient)
I am not sure what to check or configure to get this working. Thanks for any help.