The following are a list of known issues with DPR software.
Failure normalising office documents
The behaviour does not occur if DPR is installed using the DPSP Windows installer.
DPR - PF facility, normalisation step.
While attempting to normalise office documents in DPR-PF, an error is displayed.
The cause is a new installation OpenOffice.
The first time you start OpenOffice.org, a wizard opens to guide you through the registration process. The error occurs when the registration process has not been completed before running DPR.
DPR uses OpenOffice to normalise office documents (such as Microsoft Word). To do this, DPR launches OpenOffice. If the registration process has never been completed, opening OpenOffice will fail and DPR will display an error.
Affected Operating Systems
Any operating systems with a fresh installation of OpenOffice.
- Start OpenOffice before using DPR and complete the registration process.
- Use LibreOffice instead of OpenOffice - the registration wizard is disabled in LibreOffice.
- The above behaviour does not occur if DPR is installed using the DPSP Windows installer.